Privacy
What we do with what you tell us.
Short version: we use it to get back to you, the brokerage's configured delivery contacts receive it, and we do not sell it to anybody. The longer version is below, in plain English.
What we collect
When online forms are active, we collect only the details you enter. The contact form asks for your name, email, an optional phone number, your reason for writing, and your message. The home-value form asks for the property address, area, condition, timeframe, and how to reach you.
The forms stay off unless an authenticated delivery service is configured. In that state the site offers a direct email link instead, and no message or personal information is submitted to this website.
For an active form, our server briefly uses the request's network address for abuse limiting. It is not included in the lead notification or written into an application data store.
We do not run advertising trackers, sell or rent your information, or build a profile of you across other websites. Property searches on FlexMLS or Hive are handled on those providers' sites under their own privacy terms.
What we do with it
When online delivery is active, the website passes a validated message to the notification service for Riley Wilkins and Jesse Lancaster. The site reports success only after that service accepts the handoff.
If delivery is unavailable or fails, the site does not treat the message as received and does not write the lead into ordinary runtime logs. Use the direct email option instead.
We may contact you by email, phone, or text about the request you sent. If you would rather we did not call or text, say so in your message or tell us on the first call.
Who else sees it
The service that delivers the message, our website host while processing the request, and the brokerage's configured delivery contacts named above. We do not share your information with other brokerages, lenders, or data brokers. If you ask for an introduction to a lender or inspector, we ask first.
We will disclose information if the law requires it through a subpoena, court order, or regulatory request we are obliged to answer.
How long we keep it
Delivered enquiries remain in the brokerage's email and business records while the team works with you and afterwards for any period required by North Carolina real-estate recordkeeping rules. You may ask us to delete anything we are not required to keep.
This website does not maintain a separate customer database.
Your choices
Ask for a copy, correction, or deletion of information the brokerage holds by emailing riley@wilkinsandlancaster.com or jesse@wilkinsandlancaster.com. There is no special form to complete.
Information you submit directly to FlexMLS or Hive is controlled by that provider; use its privacy controls for those records.
Listing searches
Our Listings opens two verified agent FlexMLS pages, not a complete brokerage catalog. Residential and commercial searches use their respective brokerage-approved FlexMLS SmartFrames when configured. Otherwise, they link to separate Hive MLS searches with residential/land or commercial-sale/land filters; lease categories are excluded from those links. In every case, the provider supplies the results and required listing information, and its privacy terms apply to information handled inside that service.
Questions about any of this
Ask a person. 2209 E. Ash Street, STE B, Goldsboro, NC 27530.
